Question description

 

 

Assignment 3: Openness About Ethical Issues

You are the chief executive officer (CEO) of MetaLife, a major life insurance company that has received negative exposure about deceptive practices in its sales division. MetaLife just settled a class-action lawsuit last month. You receive a call from the television show 60 Minutesrequesting an interview concerning the allegations and the class-action lawsuit. The corporate legal team does not object to the interview, and you feel that it is important not to “hide” from the public’s eye. You agree to be interviewed.

Based on your understanding of the scenario, respond to the following: 

• Evaluate the different approaches to the interview that you can consider. Then, explain how you will handle this interview. 
• Outline and justify your selected approach to the interview, explaining why you would choose one approach over another. 
• Will you try to defend your company and rationalize what happened to play down the ill effects? Why or why not?
• Will you openly admit to the lack of a stringent sales compliance procedure in your company and offer a public apology? Why or why not?
• Provide a substantial explanation of the ethical implications you considered before choosing an approach.
• How will your approach to the interview impact the organization’s sales strategy moving forward? 

Be sure to cite theories and industry references to support your response.

Write a 3page, double-spaced paper in Word format. Apply APA standards to citation of sources. Use the following file naming convention: LastnameFirstInitial_M1_A3.doc. For example, if your name is John Smith, your document will be named SmithJ_M1_A3.doc.

By Wednesday, March 2, 2016, deliver your assignment to the M1: Assignment 3 Dropbox.

Assignment 3 Grading Criteria	Maximum Points
Evaluated different approaches to the interview, and explained your chosen approach.	16
Outlined and justified your selected approach, explaining the choice over other approaches.	12
Explained whether you would defend your company and rationalize what happened, and provided adequate reasoning.	12
Explained whether you would openly admit to a lack of stringent sales compliance procedure in your company and offer a public apology, and provided adequate reasoning.	12
Provided a substantial explanation of the ethical implications considered before choosing an approach.	16
Explained the impact of the chosen approach on the organization’s sales strategy moving forward.	12
Wrote in a clear, concise, and organized manner; demonstrated ethical scholarship in accurate representation and attribution of sources; and displayed accurate spelling, grammar, and punctuation.	20
Total:	100