Question 1
1. The fast food restaurant is focused on providing customers with what they order in less
than 2 minutes. One worker, Mary, has had difficulties preparing orders within the 2
minutes. When she meets with her boss to discuss the matter they will review the criteria
and the standards. In this situation, the sole criterion is _____ and the standard is
_______.
A. Mary's customer; speed of providing the food
B. 2 minutes or fewer; elapsed time
C. providing food within 2 minutes of order; Mary's mean time per customer.
D. the time elapsed from order to providing the food; 2 minutes or fewer.
10 points Question 2
1. The restaurant where Mary works has hired Melody as another worker. Melody has a
great work ethic and attitude but she gets confused when things move too fast, and has
learned that this is the result of a cognitive disability that is recognized under the ADA.
When Melody's supervisor discussed Melody's difficulty achieving the 2-minute standard
for food orders, Melody responded that a reasonable accommodation for her cognitive
disability would be to extend her standard from 2 minutes to 3 minutes. The supervisor
explains that this restaurant chain advertises that it will have food ready in two minutes.
She provided the supervisor with evidence that her slowness is directly related to the
cognitive disability recognized by the ADA. Which of the following is most correct?
A.
The supervisor can legally refuse to change the 2-minute standard to 3 minutes
for Melody, because that would not be a reasonable accommodation.
B.
The supervisor is not legally required to change the 2-minute standard unless
there is no less significant way to accommodate Melody's disability.
C.
The supervisor is legally required to change the 2-minute standard if there is no
less significant way to accommodate Melody's disability.
D.
The supervisor is legally required to change the 2-minute standard to 3 minutes for Melody, because that would be the reasonable accommodation.
10 points Question 3
1. Homer had worked at the public utility company for several years before his boss
approached him with the news that his continued unsatisfactory performance must
improve. Homer disagreed that his performance was unsatisfactory, but the boss ignored
Homer's responses and told Homer he was being enrolled in a structured program
designed to improve his results. Homer was very upset that he had been identified in this
way and that his explanations to his boss were ignored. Homer believed that the
discussion about his work was simply an excuse for the company to remove him and give
his job to someone younger. He filed a discrimination complaint with the local EEOC
intake agency, claiming that his placement in this structured improvement program was
an adverse employment action that was taken against him because of his age. What is the
most likely outcome of his complaint?
A. The age discrimination complaint will not be pursued by the discrimination
agency because this is not an age discrimination matter. It is a performance
matter.
B. The age discrimination complaint will not be pursued by the discrimination
agency because there has been no adverse employment action against Homer.
C. The age discrimination complaint will be pursued by the discrimination agency
because the employer did not listen to and consider Homer's proferred
explanation about his performance.
D. Homer will prevail in the age discrimination suit which he brought based on
being placed in this structured program.
10 points Question 4
1. Homer finally had an opportunity to present his explanation to his boss about why his
performance was not entirely satisfactory. Homer also pointed out that he was not given
an opportunity to participate in an apprenticeship program that he believed would have
helped him in the performance of his current job. Homer said that this, too, was an
example of age discrimination Homer's supervisor interrupted, saying that such
programs are discretionary and that there is no requirement that the programs be offered
to 'older' workers. In fact, the supervisor said, apprenticeship programs are targeted for
younger workers in the same way that high school is for the young.
Which of the following is most correct? A. Apprenticeship programs can legally be targeted for those 18-35 years old,
because of the nature of apprenticeships as a training mechanism.
B. Because apprenticeships have a high financial cost for the employer, such
programs can legally consider the age of the employee when determining which
applicants to admit to a program, so that the employer can be better assured that
the company will recover the investment costs.
C. Apprenticeship program opportunities must be open to workers without regard to
their age.
D. Apprenticeship programs must admit all employees regardless of age, race,
gender, national origin, disability, religion, or sexual orientation.
10 points Question 5
1. During Homer's discussion with his boss, Homer learned that when Homer had been on
vacation last month, the supervisor had searched Homer's office to see if there was any
evidence of alcohol or drugs that might explain Homer's unsatisfactory performance.
Upon learning this, Homer was shocked and he is considering a lawsuit for violation of
his right to privacy. Which of the following best describes the prospects for Homer
winning such a lawsuit against the employer.
A. Homer will win because the employer breached Homer's expectation of privacy
in the workplace.
B. Homer will win if the employer breached Homer's expectation of privacy in the
workplace.
C. Homer will win if the employer breached a reasonable expectation of privacy in
the workplace.
D. Homer will not win.
10 points Question 6
1. Mike was preparing to marry for a second time. His first marriage had ended in divorce,
and while he still had a great relationship with his two children from the first marriage,
his new bride wanted to have children of her own. Mike consulted with his employer's
H.R. office to see about using Family and Medical Leave Act provisions to take time off
for the reversal of his vasectomy so that he could father children again.
When Mike's wedding day was near, many fellow employees signed a congratulatory
card for Mike and his bride. Bob, one of the H.R. employees who knew about the
vasectomy reversal surgery because of Mike's consultation with H.R., wrote
"Congratulations, Mike! Now let's get busy and make that vasectomy reversal worth the money!" The only people who saw Bob's message were a couple of other employees
plus Mike's fiance.
If Mike is upset about this message from Bob, will the employer be liable for a violation
of Mike's privacy?
A. No. This was not a public disclosure.
B. No, unless Bob's disclosure would be highly offensive to Mike.
C. Yes, if Bob's disclosure in the card would be highly offensive to a reasonable
person.
D. Yes.
10 points Question 7
1. Mike was very upset that Bob from the H.R. department had commented about his
vasectomy reversal on the congratulatory card Bob signed for Mike's wedding. To cool
Mike down a little, Bob spoke to Mike, saying "Look, Mike. I'm sorry you were upset by
my comment, and maybe it was dumb of me. But keep in mind that all your medical
information is kept in the same personnel folder with your annual paperwork for your
401-k, for your charitable donations, and your vacation requests. It's not like your
medical information is all that secret."
Which of the following is most correct?
A. Bob is correct. The medical information Mike provided is accessible to any
person who has access to Mike's personnel folder and Mike made the vasectomy
reversal information available when he asked for time off for the surgery.
B. Bob is partially correct. While the medical and other information is kept in
Mike's personnel folder, usually only the H.R. employees have access to the files
- not 'any person'.
C. Bob is partially incorrect. Mike's personnel records are accessible only to H.R.
employees with a 'need to know' something contained in the general personnel
file that contains Mike's financial, general and medical information.
D. Bob is incorrect. Employers must keep employee medical information in a
location apart from other personnel records and treat it as a confidential medical
record.
10 points Question 8 1. An employee of the college was responsible for collecting payments from faculty and
students for parking lot passes each semester. The employee's work station is similar to a
bank lobby or a fast food restaurant, where customers wanting parking lot passes come to
the counter and purchase the passes either for cash or a credit card payment. The
employee is relatively new and has been through the annual training that tells every
employee that college facilities open to the public are usually subject to observation by
hidden cameras. The college had installed the cameras so that if the financial area was
robbed, the robber would be visible on the video. In this case, though, the video
disclosed that the employee had been handing out parking passes to some people and
putting the money in her pocket, not in the cash drawer.
The employee was fired, and she responded that the video is inadmissible to prove her
theft because she was not aware of the fact that she was on camera in her job. She
threatened to sue for invasion of privacy, too.
Which of the following is most correct?
A. Management has the right to observe electronically anything that it could observe
with the naked eye by being there in person.
B. Management has the right to observe electronically, but because she was not
notified that this would occur, the video evidence is not admissible to support her
discharge.
C. The employee was subject to an intrusion into her privacy and the college is
liable for videotaping her, whether or not she is notified.
D. Because she has not received the annual training yet, she is not responsible for
any behavior that is addressed in that training, including improper handling of
money.
10 points Question 9
1. Marie had worked in the office for several years, and often worked through her lunch
hour and after her work day ended. She would do what it took to get the work done on
time. Her new supervisor, Mark, seemed nice enough, so she was shocked when Mark
commented that he hoped her son was feeling better now. Her son had been sick and she
had talked to the sick boy on her company phone a few times during the past couple of
days. When she pressed Mark to explain how he knew that her son had been sick, Mark
explained that because Marie's work involved talking with customers and others on the
phone, her conversations were randomly monitored by Mark. "Not often, Marie - just
enough to provide a sample of conversations that proves that you are doing what we all
know - serving your customers with exceptional skill and courtesy!"
Marie was very upset and wondered if this violated her privacy rights in the workplace.
Which of the following is most correct? A. Mark is entitled to monitor her business calls, but by hearing that her son was
sick, Mark demonstrated that he was listening in on her personal calls, which is
not allowed.
B. Mark is entitled to monitor her business calls, but when he is listening to her call
and determines that it is a personal call he must hang up.
C. Mark is entitled to monitor her business calls, but only if he notifies her in
advance that this may occur from time to time.
D. Mark, as her supervisor, is not entitled to listen to her calls. That can only be
done by an independent quality assurance employee who is not otherwise
associated with either the supervisor or the employee.
10 points Question 10
1. Charles was one of three employees who had access to some very sensitive computerbased data that was discovered to have been copied without permission. The data could
provide a competitor with significant business advantage over the company, and the
company suspected that one of the three was engaged in selling the information. The
three were called into a conference room, then each placed in separate rooms. They were
told that they were the employees with access to the data, and that someone had copied
it. Security personnel were placed at the door to each of the three rooms, and the
employees were each questioned separately by various managers and investigators. After
six hours, the employees were told they could go home and report back to work as usual
the next day.
Which of the following is most correct?
A. The use of security personnel at the doors of the rooms containing the employees
tends to make the employer liable for claims by the employees.
B. Keeping the employees in the rooms for six hours tends to make the employer
liable for claims by the employees.
C. Both A and B are true.
D. Neither A nor B are true.

 

SuperTutor

(15)

Status NEW Posted 28 Apr 2017 05:04 AM My Price 15.00

-----------

Attachments

file 1493356857-Solutions file.docx preview (56 words )

S-----------olu-----------tio-----------ns -----------fil-----------e -----------Hel-----------lo -----------Sir-----------/Ma-----------dam----------- T-----------han-----------k y-----------ou -----------for----------- yo-----------ur -----------int-----------ere-----------st -----------and----------- bu-----------yin-----------g m-----------y p-----------ost-----------ed -----------sol-----------uti-----------on.----------- Pl-----------eas-----------e p-----------ing----------- me----------- on----------- ch-----------at -----------I a-----------m o-----------nli-----------ne -----------or -----------inb-----------ox -----------me -----------a m-----------ess-----------age----------- I -----------wil-----------l b-----------e q-----------uic-----------kly----------- on-----------lin-----------e a-----------nd -----------giv-----------e y-----------ou -----------exa-----------ct -----------fil-----------e a-----------nd -----------the----------- sa-----------me -----------fil-----------e i-----------s a-----------lso----------- se-----------nt -----------to -----------you-----------r e-----------mai-----------l t-----------hat----------- is----------- re-----------gis-----------ter-----------ed -----------onÂ----------- th-----------is -----------web-----------sit-----------e. ----------- H-----------YPE-----------RLI-----------NK -----------&qu-----------ot;-----------htt-----------p:/-----------/wo-----------rkb-----------ank-----------247-----------.co-----------m/&-----------quo-----------t; -----------\t -----------&qu-----------ot;-----------_bl-----------ank-----------&qu-----------ot;----------- -----------Tha-----------nk -----------you----------- -----------

Not Rated(0)

• Buy Answer