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MBA IT, Mater in Science and Technology
Devry
Jul-1996 - Jul-2000
Professor
Devry University
Mar-2010 - Oct-2016
Assignment is in attached file. All necessary information is included. Please no plagiarism.Â
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Assignment 4: User Frustration
Due Week 9 and worth 80 points
The quality of the user experience is very important to the success of
an application. In the early days of computing, users often experienced
long delays since computing power was poor and networks had
comparatively slow throughput. Modern systems have largely
eliminated these delays due to increased network and computing
power, yet users still report a high level of frustration.
Write a four to five (4-5) page paper in which you: 1. Describe three (3) reasons users are still
frustrated with modern applications.
2.
Suggest one (1) method for reducing the
frustrations for each of the reasons you supplied in
Question one (1).
3.
Describe methods for determining if user
frustration is caused by poor system design or from
the natural frustration associated with learning a
new software product.
4.
Suggest at least three (3) methods to reduce
the frustrations among the disabled population and
how this population can be better served.
5.
Use at least three (3) quality resources in this
assignment. Note: Wikipedia and similar Websites
do not qualify as quality resources.
Your assignment must follow these formatting requirements: Be typed, double spaced, using Times New
Roman font (size 12), with one-inch margins on all
sides; citations and references must follow APA or
school-specific format. Check with your professor
for any additional instructions. Include a cover page containing the title of the
assignment, the student’s name, the professor’s
name, the course title, and the date. The cover
page and the reference page are not included in
the required assignment page length. All question should be used as a header and
then followed by researched answer. ABSOLUTELY NO PLAGIARISM. WILL BE
THOROUGHLY CHECKED.
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