The world’s Largest Sharp Brain Virtual Experts Marketplace Just a click Away
Levels Tought:
Elementary,Middle School,High School,College,University,PHD
| Teaching Since: | Apr 2017 |
| Last Sign in: | 327 Weeks Ago, 4 Days Ago |
| Questions Answered: | 12843 |
| Tutorials Posted: | 12834 |
MBA, Ph.D in Management
Harvard university
Feb-1997 - Aug-2003
Professor
Strayer University
Jan-2007 - Present
RetailAction Scenarios I- Eustomooiaodeo'. ~lieu have an irate ousterner demanding a refund
an itern without a receipt. yet the return policy clearly states that t
are no retentb without a receipt. How do you handle this ELE'IEDI'I'IE'FEI When: You are the lead cashier and you’re ringing up a elotenier and there are no other sales associates near you Mr you notice someone stealing clothing items near the front Hf.
the store. 11I'1I'hat action do you take? W tbu' re working in a very tashieresble retail loratien and '.
greet a customer walking 1n the door. The notorner seems to have no
fashion style at all and is very oyenyhelmed by all the trendy product
How do you handle this type of mastomer? WWW sustains-r Clearly states they are l
looking for a belt tray saw on Elle.eern. 11I'1I'hat steps can you take to
build the sale? \ Miou are getting arnple heirs however you notice that you
are never making your sales’ goal. 11I'1I'i'11at's your plan of action? WW” “lurk in an await-'3 bflulitIJ-IE':
l'mreyer you can net afford to wear designer dofliing sold in the
boutique. How are you going to fit in with the brand?
-----------