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MBA (IT), PHD
Kaplan University
Apr-2009 - Mar-2014
Professor
University of Santo Tomas
Aug-2006 - Present
Alaska Airlines Case study continued:
Analysis and Diagnosis
A. What is the problem in need of addressing at this point in time? Describe which forces are driving the change effort.
B. How did this problem arise? Determine how this problem is currently impacting the organization.
C. Identify the specific organizational needs driving the change. Explain each.
D. Identify specific variables, conditions, issues, individuals, and other factors that will impact the change effort negatively. Describe how these should be handled prior to planning the change effort.
E. What are the underlying causes of the problem? How should these be addressed?
Instruction:
Compose a detailed account to the questions above 5-8 paragraphs total.
Sources must be cited with APA format.
Plagiarism is unacceptable. Must be less than 20% copied from source.
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