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Elementary,Middle School,High School,College,University,PHD
| Teaching Since: | May 2017 |
| Last Sign in: | 283 Weeks Ago |
| Questions Answered: | 27237 |
| Tutorials Posted: | 27372 |
MCS,MBA(IT), Pursuing PHD
Devry University
Sep-2004 - Aug-2010
Assistant Financial Analyst
NatSteel Holdings Pte Ltd
Aug-2007 - Jul-2017
Question description
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PART ONE
Your final research project is due this week for your company. Compile all (3 assignments attached below) of the previous assignments of your customer service project into a final report.
Your final paper must be 3 pages long and include a summary of each component that was previously completed. Also provide:
Be sure to follow APA formatting, use at least three references, and include both in-text citations and a references page.
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PART TWO 150+words
magine that you are the owner of a local small business that has recently experienced a high level of customer dissatisfaction with your company's service. This has been due in large part to the actions of a few employees that are no longer working for you. However, you are concerned that too much damage may have been done, and you fear that you may lose some of your best customers. What specific strategies and techniques would you use in order to repair the damage that has been done, retain your customers, and demonstrate that you are working hard to improve the service that is provided to customers?
Attachments:
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