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| Teaching Since: | Apr 2017 |
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MBA, Ph.D in Management
Harvard university
Feb-1997 - Aug-2003
Professor
Strayer University
Jan-2007 - Present
There are a number of key provisions of relevant legislation and regulations from all levels of government that may affect aspects of business operations, such as:
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Why is it necessary to have a working knowledge of the legislation that affects customer service operations?
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