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MBA (IT), PHD
Kaplan University
Apr-2009 - Mar-2014
Professor
University of Santo Tomas
Aug-2006 - Present
Identify the requirements for a general manager, including education, trainings, and experience, and why these qualifications are important for this position to be successful. 200 word
Question 1
The __________ is the difference between the cost of preparing the item and its selling price.
Question 2
__________ was developed by Smith Travel Research and is calculated by dividing room revenue by the number of rooms available.
Question 3
Bar efficiency is measured by the __________.
Question 4
The __________ houses the electronic database in the CRO.
Question 5
The rooms division works together to please guests and is comprised of reservations, front office, housekeeping, concierge, guest services, communications, and __________.
Question 6
Environmentally conscious companies practice __________ to avoid further environmental degradation.
Question 7
Systems and procedures aimed at protecting the personal property of guests and employees and the hotel itself will include the following elements:
Question 8
The __________ governs the sale of alcoholic beverages and dictates that owners and operators of drinking establishments are liable for injuries caused by intoxicated customers.
Question 9
The establishment of __________ systems designed to make pricing decisions is a technology innovation utilized to maximize profits.
Question 10
Fast access to guests' accounts is required by large hotels because of their high priority of __________.
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