Dr Nick

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About Dr Nick

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Teaching Since: May 2017
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Education

  • MBA (IT), PHD
    Kaplan University
    Apr-2009 - Mar-2014

Experience

  • Professor
    University of Santo Tomas
    Aug-2006 - Present

Category > Business & Finance Posted 21 Jun 2017 My Price 10.00

Shared Practice—WestJet Airlines' IT Governance

 

For this Discussion, read the case study:

"WestJet Airlines: Information Technology Governance and Corporate Strategy" by Malcolm Munro and Sharaz Khan.

Post your responses to the following Discussion prompts:

  • When Cheryl Smith, the new CIO, arrived at WestJet, she was asked by the CEO to advise whether or not the company had an adequate IT infrastructure. What aspects of the WestJet IT situation did she assess in order to respond to the CEO's concern, and why do you think they are important?
  • Summarize and critique Smith's assessment.
  • Offer evidence/arguments that major changes in IT at WestJet were essential and that Smith's governance model would enable WestJet to achieve its strategic goal.
  • Summarize the lessons you learned based on the experiences at WestJet. How might these lessons help your organization evaluate its information technology capabilities and best serve its business strategies and needs?

Answers

Dr Nick
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Status NEW Posted 21 Jun 2017 06:06 AM My Price 10.00

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