Strategic Human Capital Management(HRMT620-1702A-01)
Katrina Lutz
Unit 3 Individual Project 3
Dr. David Gliddon
04/26/2017 Describe why making a diagnosis is a critical
part of a change management plan. In today’s economy businesses would not survive
if they didn’t keep up with existing change
management plans. Shawn and I have come up
with some suggestions on implementing changes
with a change management plan. If there is no diagnosis with the problem AGC if
facing the possibility of shutting down. Diagnostic phase is needed to find out where our
situation lies here at AGC. We have to find the root
problem. The root problem can be fixed, but not if we do
not seek it out. Identify at least 3 current human capital management problems at
AGC. Intercultural communication issues Employee dissatisfaction Creating new ideas by bringing in more diverse employees to
AGC. Performance Issues Understanding Languages issues Communication For each problem that you have identified, describe a data
collection method(such as interviews, focus groups,or
performance appraisals) that you could use to gather data about
the problem and from which employee groups you will gather the
data. Intercultural communication issues-focus groups Employee dissatisfaction-interviews with employees Performance Issues-Performance Appraisals Understanding Language issues-focus groups Communication-Interviews FOR EACH PROBLEM THAT YOU HAVE IDENTIFIED,DESCRIBE
HOW YOU WILL DRAW CONCLUSION FROM THE DATA YOU
HAVE GATHERED. Create New Visions for AGC. Create a rewards and Employee Feedback Develop cross cultural teams Kotter’s Eight Steps of
Change
Urgency Creating
the gliding
coalition Change the
Vision Buy in Empowerin
g broad
based
action Generating
short-term
wins Never
Letting Up Incorporati
ng Change
into Culture We have been working with the employees to come up with a plan at AGC.
Some of the root causes of Intercultural Communication issues are
knowledge. Employees do not have enough knowledge about each other’s
cultures. This is important, because they are not intentionally trying to
offend anyone. Employee dissatisfaction is due to lack of relationships
between manager and employee. The managers do not engage with the
employees and the employees do not engage with the managers. We do
not have an open forum here at AGC. I understand we are not trying to
run a social network, but at a very minimum our employees need to feel
valued by our leaders. Performance issues with AGC is the staff may feel
things are
“Status quo.” Understanding the Language issues can be solved easily
enough. We need to have one person from every department learn a
different language. It gives our employees motivation to try out a new
thing, while giving them education at the same time. Communication is a
barrier between top management, middle management and lower
management and staff. The root problem is staff feels they are at the
bottom of the pond with no way up. We need to provide motivation to our
employees by offering rewards for jobs well done. Paid time off so they can
spend a day recuperating or with their families. References: Muse.2013 http://www.ctuonline.edu
Colorado Technical Univeristy.

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