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This is a study guide for Computer Information System class. Would like it filled out please.
CIS 2010
The Digital Advantage
What does “digital” mean (including
numbers, text, music, images, etc.)
Bits vs bytes—use in representing,
storing and transmitting data
What are advantages of “digital.”
Impact of Moore’s Law on technol.
General systems model
What is productivity and why is it
important in any organization?
Data vs. information vs. knowledge Key Topics
Exam 1
Note: This guide identifies important
concepts discussed in the course. It is
not intended as a list of terms but
rather as a guide to major areas of CIS
2010 discussion. Generations in the workplace
Job security; critical/nonroutine thinking (Chap 1)
Role of IS and IT in a “flat” world. (Do not seek to
memorize Friedman’s list of flatteners.)
Role of information Systems In Organizations
Operational role & impact measures
Importance of transaction processing systems
Every business transaction does what?
Productivity; Cost of transactions
Strategic role of information systems
What is “strategy?” What is corporate strategy
and how does it relate to business strategy?
When is something “strategic?”
Strategic Thinking and Strategic Analysis
Business models—purpose & components
What characteristics of a firm, its products, and its
future have greatest impact on its valuation by
potential investors?
Commodity products & services
Value chain: role/usage in strategic analysis
Industry structure and the five forces model for
analysis of an industry and its attractiveness
Competitive strategy: generic strategies for
competitive advantage; competitive scope
Switching costs. Entry barriers Exit barriers
How do business strategy and business models
relate to and differ from one another?
The Data World: Data-Driven Business
Relational database principles
Database vs. file vs. record
Single source of truth / facts
Information Siloes—problems caused
Objectives of managing data / of database
management;
Importance to business and management of
having each objective met?
Meaning and importance of data independence.
How is data independence achieved?
Relation between database management system
(DBMS) and an info system. If a firm has a welldesigned IS application, does it need a DBMS? Why should managers/users
be concerned about data
describing persons, places,
things, or events: entities
and entity relationships
when using (or are involved
in development of) company
databases? If a firm uses databases, why are data warehouses
and data mining sometimes needed and beneficial?
Big data; (predictive) analytics
Knowledge management: explicit vs. tacit knowledge
(read in text)
Information Systems Applications (Apps)
Fundamental business barriers information
systems & technology helps the firm overcome
Enterprise wide vs. functional info systems
Principal types of enterprise level information
systems/apps (as discussed in reading):
ERP, CRM, Supply chain management sys
Data Communication, Networking, & Mobility
Net neutrality: the principal and its purpose
Network types: LAN, WAN, backbone
Internet vs. intranet vs. extranet vs. portals
Physical vs. wireless communication channels
Internet protocol (IP) and why it is important
Packet switched networks What is a packet? Why
should consumers care?
Benefits provided by 3G & 4G technologies in
cellular communications/cellular networks
Connecting networks for business & commerce
Internet service providers; cable vs. DSL
How is Wi-Fi enabled/possible in a home/apartment?
Near-field communication; bluetooth; infrared
Client / server computing
Distinction between business & consumer network
types (e.g.,broadband, mobile, etc.). Benefits of each.
Convergence in business & consumer networks
What does network convergence mean? What is
converging? Why is this occurring? What is its
significance to business and individual users?
Growth of devices connected to Internet
The chapter on ethics, assigned for background reading,
is not included in this exam. Similarly, the tech. guides on
hardware, software, and intelligent systems were
assigned for background purposes and are not the focus
of direct exam questions. Note: The topics included here should serve as a guide to exam preparation. The list may not be exhaustive. Other topics may be included in the exam.