Levels Tought:
Elementary,Middle School,High School,College,University,PHD
Teaching Since: | Apr 2017 |
Last Sign in: | 237 Weeks Ago |
Questions Answered: | 12843 |
Tutorials Posted: | 12834 |
MBA, Ph.D in Management
Harvard university
Feb-1997 - Aug-2003
Professor
Strayer University
Jan-2007 - Present
1.When would it be appropriate for a manager to use retribution to influence others?
A.All of the answers are correct.
B.When resistance to a request is likely
C.When parties have mutual respect.
D.When there is adequate time for extensive discussion.
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2.What theory focuses on a leader's involvement in clarifying expectations of employee performance?
A.Path Goal Theory
B.Equity Theory
C.None of the answers are correct.
D.Expectancy Theory
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3.Elements of the framework for collaborative problem-solving to resolve conflicts include:
A.Establish superordinate goals.
B.Focus on positions, not interests.
C.Figure out what the other person needs to agree to your solution.
D.Attempt to use humor to break down barriers.
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4.Businesses that have very few conflicts are usually the most successful.
T/F
5.Empowerment typically leads to unusual competition between employees who are vying for promotions.
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6.Managements skills are really just common sense because there is very little research on what makes a manager effective.
T/F
7.When a manager tries to influence you through retribution, there are no effective ways to counteract that influence strategy.
T/F
8.The expectancy theory of motivation suggests that the level of managerial supervision in subordinates' tasks should depend on what the subordinates want that level of supervision to be.
T/F
9.The collaborative approach to conflict resolution encourages trust and assertive behaviors, fosters empowerment, and works best in an environment supporting openness, directness and equality.
T/F
10.As a manager, Chris is responsible for designing a bonus program to reward all the employees in her sales unit. A key factor that the manager should consider is whether the bonus should be linked to team or individual performance.
T/F
11.The Job Characteristics Model focuses on ways to make work more equitable.
T/F
12.The goal of a mediator is to assess who is to blame for a conflict.
T/F
13.To encourage Tim's initiative on the group project, Vince should tell tim that he alone is totally responsible for success.
T/F
14.Leading change can be considered a process to insure predictability and routine.
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15.Of all the approaches to resolving conflict, compromising is the best. However, it is also the most difficult to implement.
T/F
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