1.The work has high task structure, the employees have experience, and there are strong group norms that emphasize productivity. What would be the appropriate management involvement?

A.Very involved in the details of employees' job performance.

B.Less involved -- high involvement is not necessary when employees have experience, the work has high task structure and the groupnorms emphasize productivity.

C.Very involved -- high involvement is necessary and expected since the work has high structure.

D.The manager can choose what makes sense to him/her because any approach can be effective in this situation.

 

2.If you are a manager who wants to expand your power base horizontally, what could you do?

A.Volunteer to help your boss solve problems that are important to him or her.

B.Focus on increasing your power through the formal organizational hierarchy.

C.Build connections with employees from other departments.

D.Hire new employees who will be loyal to you.

 

3.Having determined that June's work performance is related to a lack of ability, what is the first question you should ask?

A.Why doesn't June try harder?

B.Why was June hired?

C.Does June lack commitment?

D.Does June have the resources to do the job?

 

4. Management is looking for someone to work the holidays. You believe that management would think better of you if you work the holidays. If you work the holidays, which influence strategy are you using?

A.Common sense.

B.Retribution

C.Reciprocity

D.Reason

 

5.Advantages of empowered delegation include:

A.Enhanced worker commitment.

B.The manager gains more discretionary time.

C.All of the above are advantages of empowered delegation.

D.Improved coordination at work.

 

6.The Core Job Dimensions of the Job Characteristics Model include:

A.High internal work motivation.

B.Experienced meaningfulness at work.

C.Autonomy.

D.All of the answes are correct answers.

 

7.Lack of empowerment in the workplace can lead to:

A.All of the answers are correct.

B.Alienation

C.Increased morale because employees do not want more work to do.

D.Increased promotions.

 

8.If you develop a matrix with each major task listed on the left side and a timeline at the top, you are developing which project management tool?

A.Process Flow Chart

B.A Network Diagram

C.Gantt Chart

D.Work Breakdown Structure

 

9.What source of position power is evident when an employee has power via horizontal and vertical relationships and access to information in one’s communication network in an organization?

A.flexibility

B.relevance

C.centrality

D.visibility

 

10.Managers who want to motivate employees should

A.Clarify that effort will always be rewarded, even if performance does not meet expectations.

B.Rely on all employees to set their own goals for how work should be done and how much work should be accomplished.

C.Use rewards and discipline appropriately.

D.None of the answers are correct answers.

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Status NEW Posted 23 Jun 2017 02:06 AM My Price 13.00

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