Miss Natalia

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About Miss Natalia

Levels Tought:
Elementary,High School,College,University

Expertise:
Accounting,Business & Finance See all
Accounting,Business & Finance,Calculus,Computer Science,Environmental science,Health & Medical Hide all
Teaching Since: Apr 2017
Last Sign in: 360 Weeks Ago, 6 Days Ago
Questions Answered: 6064
Tutorials Posted: 6070

Education

  • Doctor of Education in Educational Leadership with a Specialization in Educational Technology
    Phoniex University
    Oct-1999 - Nov-2005

Experience

  • HR Executive
    a21, Inc.
    Nov-1998 - Dec-2005

Category > Business & Finance Posted 29 Jun 2017 My Price 10.00

Develop quality controls to monitor the effects of your service plan on improved customer satisfaction

You are the Assistant Manager for a large casino in Las Vegas. The General Manager asked you to create a service plan to respond to customer complaints about long wait times in the Food and Beverage (F&B) operations.

Create a 700- to 1,050-word service plan to address the long wait times and improve customer perceptions of the F&B department.

In your plan, include the following:

  • Define a service plan to respond to long wait times in the F&B department
  • Explain the principles of workforce planning and optimization in your service plan
  • Explain how improving customer perceptions might impact profit margins
  • Describe technology that can be used in your service plan to decrease wait times
  • Develop quality controls to monitor the effects of your service plan on improved customer satisfaction

Format all sources according to APA guidelines.

 

Answers

(14)
Status NEW Posted 29 Jun 2017 02:06 AM My Price 10.00

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