Hello,tutor

These are my observation report, however, I have no idea how to write this report, what is the format of this report? How do I need to use this element to write this observation report, I have been told need include introduction, body and summary. I'm quite confuse the format.

The tasks listed in the observation report will provide performance evidence. 

Observations should occur over a period of time - to be nominated by the RTO. 

Performance can be observed in an actual workplace, in a simulated workplace or as a result of role plays. 

RTOs should contextualise the tasks:

• to fit the industry/ organisation/ environment in which assessment will be conducted
• in line, where necessary, with reasonable adjustment practices
• to ensure that suitable performance benchmarks are applied and explained

If performance of particular tasks cannot be observed participants might be asked to explain a procedure or enter into a discussion with the assessor. 

In some instances tasks might relate to the production of work products (portfolios/ documents / outcomes). Although it might not be possible for the assessor to observe the total process, the end product of work can provide evidence of performance.

If assessors are not able to directly observe performance due to the complexity of the tasks or to the need for tasks to be repeated or observed over time, evidence collected by a third party might supplement the assessment.

ElementIdentify the impact of own emotions on others in the workplaceIf a specific volume or frequency is not stated, then evidence must be provided at least onceContext and date of observation/ CommentsSatisfactory

(Please tick)Make a list of own emotional strengths and weaknesses

Date of observation :

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Identify how emotions like anger, stress, sadness and happiness can impact on others in the workplace

Date of observation :

☐

Make a list of personal stressors

Date of observation :

☐

Describe how work can impact on emotional states

Date of observation :

☐

Make a list of emotional triggers

Date of observation :

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Show how to manage emotions when triggered

Date of observation :

☐

Demonstrate to others how to manage emotions appropriately

Date of observation :

☐

Ask others for feedback about own emotional intelligence and make a list of areas for improvement

Date of observation :

☐

Reflect on own emotional intelligence and make a list of areas for improvement

Date of observation :

☐

ElementRecognise and appreciate the emotional strengths and weaknesses of othersIf a specific volume or frequency is not stated, then evidence must be provided at least onceContext and date of observation/ CommentsSatisfactory

(Please tick)Respond appropriately when faced with a range of emotional states of co-workers

Date of observation :

☐

Identify what a range of emotional cues might suggest

Date of observation :

☐

Provide examples of how other cultures express emotions

Date of observation :

☐

Respond appropriately to emotional states of a range of diverse workers

Date of observation :

☐

Identify when it is necessary to be flexible and adaptable in the use of leadership styles

Date of observation :

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Ask others how a decision might affect others and factor their responses in when making a decision

Date of observation :

☐

ElementPromote the development of emotional intelligence in othersIf a specific volume or frequency is not stated, then evidence must be provided at least onceContext and date of observation/ CommentsSatisfactory

(Please tick)Provide chances to and encourage workers to express their thoughts and feelings

Date of observation :

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Hold an information session that explains to workers how their behaviour and emotions affect co-workers and discuss ways to manage those emotions

Date of observation :

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Encourage workers to develop their EI and provide them with examples of how to do this

Date of observation :

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Explain to workers how they can use EI to build productive relationship and achieve workplace outcomes

Date of observation :

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ElementUtilise emotional intelligence to maximise team outcomesIf a specific volume or frequency is not stated, then evidence must be provided at least onceContext and date of observation/ CommentsSatisfactory

(Please tick)Promote the benefits of and encourage workers to contribute to a positive emotional climate

Date of observation :

☐

Given the details of a number of workers, identify their strengths and explain how each one can contribute to the achievement of workplace outcomes

Date of observation :

☐

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Status NEW Posted 06 Jul 2017 05:07 AM My Price 10.00

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