Dr Nick

(4)

$14/per page/Negotiable

About Dr Nick

Levels Tought:
Elementary,Middle School,High School,College,University,PHD

Expertise:
Art & Design,Computer Science See all
Art & Design,Computer Science,Engineering,Information Systems,Programming Hide all
Teaching Since: May 2017
Last Sign in: 340 Weeks Ago
Questions Answered: 19234
Tutorials Posted: 19224

Education

  • MBA (IT), PHD
    Kaplan University
    Apr-2009 - Mar-2014

Experience

  • Professor
    University of Santo Tomas
    Aug-2006 - Present

Category > Business & Finance Posted 20 Jul 2017 My Price 12.00

the company uses technology to meet customer needs.

For companies today, technology presents great opportunities to deliver excellent customer service. However, they must embrace technology in order to enhance how the business functions and consistently provides a quality customer experience. Technology plays a central role in customer service today, and this role is only going to continue to increase. One example is the expanding role of social media as a powerful customer service tool and resource.

Using your selected company write a 2-page paper supported by research that includes the following:

  • Describe how the company uses technology to meet customer needs.
  • Review the company's page on a social media site and explain how it is used to provide customer service.
  • Review the company's web site. Describe how it provides customer service and meets customers' needs. Explain how it provides reasons for customers to use it.
  • What are the strengths and weaknesses of this site in providing the company's customer service?

Your submitted assignment should be proofread for correct spelling, grammar, and punctuation. Be sure to follow APA formatting, use at least two references, and include both in-text citations and a references page.

Answers

Dr Nick
(4)
Status NEW Posted 20 Jul 2017 12:07 AM My Price 12.00

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