10 questions – Organizational Behavior
1 Ford Motor Co. best reflects which sector of the U.S. economy? a. - -b. 2 Service sector Throughout sector - -c. Manufacturing sector - d.
- Transformation sector Managers who want to promote positive affectivity should: - b. -c. --d. -a. allow participative decision making and provide pleasant working conditions. hire those with an external orientation. reduce the anxiety in jobs . give positive feedback in order to increase self-esteem . 3 The belief that performance is connected to rewards is known as: 4 a. expectancy. b. instrumentality. c. equity. d. valence. An informational cue indicating the degree to which a person behaves the same
way in other situations is knows as:
a. consistency. b. consensus. c. inconsistency. --d. 5 distinctiveness. A manager instructs an employee to ship an item with a minor defect to a
customer. For the employee, this request represents:
a. role ambiguity. - -b. person-role ambiguity. - -c. interrole conflict. d. non-role conflict. - - 6 According to the group development model, which one of the following sets of
issues need to be addressed as part of a group's authority issues?
a. Who is in charge; management of power and influence; security . b. Expected group outcomes; who is in charge; management of power and influence . c. Expected group outcomes ; who is in charge; who has the right to tell whom to
do what. d. Who is in charge ; management of power and influence; who has the right to
tell whom to do what. 7 Enlarging an employee's zone of indifference is accomplished by: a. a right. b. the use of authority. c. the use of power. --d. 8 coercion. Two machine operators disagree over the cause of an equipment breakdown. This
conflict is based on differences in:
a. personalities. b. perception. c. emotions. d.
-- values and ethics. 9 Which type of differentiation could give an organizat ion political and
legal advantages in the market place?
a. Spatial b. Vertical --c. d. 10 Horizontal Market An example of the subjective element of a career is: __a. the number of jobs in your chosen occupation. __ b. the location of your employer. c. d.
-- your perception of your potential in a chosen occupation. organizational orientation to a new job .

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