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Doctor of Education in Educational Leadership with a Specialization in Educational Technology
Phoniex University
Oct-1999 - Nov-2005
HR Executive
a21, Inc.
Nov-1998 - Dec-2005
Due Week 6 and worth 300 points
You are the HR manager for a small retail company that sells a high volume of products over the Internet. Â Your company is growing rapidly due to increased Internet sales. Your company prides itself on providing high-quality products and services. The Customer Service department is integral to the success of the company. Over the past few months, the Customer Service department has been unable to fill its openings for Customer Service Representative positions. You suspect there could be a number of reasons for this, but you know you first need to look at the job, the work flow, the knowledge, skills, abilities, and experience the company is seeking to ensure the job reflects the current workload and expectations.
Write a six to eight (6-8) page paper in which you:
Your assignment must follow these formatting requirements:
The specific course learning outcomes associated with this assignment are:
Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills. Click here to access the rubric for this assignment.
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