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PROFESSIONAL SUMMARY

 

Management Professional and Veteran of the United States Army with an active Secret Security Clearance and over 9 years of proven experience in developing human resource teams and strategies to achieve organizational success in a variety of settings and situations.  Most recently served as a Security Guard for SCIS while delivering comprehensive protection services and communicating with clients.  Led teams of personnel while maintaining UH-60 Blackhawk helicopters to support military operations.  Possess extensive retail management experience derived from overseeing transactions and customer service in food service settings.  A dedicated mentor who volunteered as a tutor at Kileen Elementary School.  Career is supported by the current pursuit of a Bachelor of Science Degree in Business Administration from Colorado Technical University.  Core competencies include:

 

·         Leadership	·         Inspections	·         Education
·         Accounting ·         Data Analysis	·         Training and  Development ·         Policy Implementation	·         Organization/Communication ·         Process Improvement

 

PROFESSIONAL EXPERIENCE

 

SCIS – Lake Charles, LA                                                                                                                  2012 – 2014

Security Officer

·         Delivered comprehensive security and protection services to a variety of clients within a private security contracting company

·         Responded to unusual or emergency situations while utilizing and employing established protocol

·         Observed and reported incidents or suspicious activity to client representatives or company management

 

UNITED STATES ARMY – Various Locations                                                                                                     2008 – 2012

Helicopter Repairer

Ensured the continuous serviceability of UH-60 Black Hawk helicopters in a timely and proficient manner to support military operations. Led a team of personnel who maintained, replaced, and repaired broken components on military aircraft.  Personally performed troubleshooting activities, periodic/routine maintenance and responsive repairs to ensure safe flight while inspecting/verifying the work of other personnel.

·         Read, interpreted and utilized government maintenance and parts manuals to ensure safe and proficient maintenance work

 

MARKET BASKET – Lake Charles, LA                                                                                                                             2008 – 2009

Cashier

·         Assisted customers with inquiries and provided all pertinent information

·         Processed store transactions and balancing a cash register

·         Accounted for all store sales and kept reports to reflect financial data

 

SMOOTHIE KING – Lake Charles, LA                                                                                             2005 – 2008

Delivered speedy and quality drink service to customers while ensuring the proficient work performance of all personnel.

·         Helped achieve and exceed outside sale goals by selling all smoothies before the predicted mark.

·         Conducted store inventories monthly

·         Trained new hires on standard operations and ethical practices to ensure professional service.

 

 

 

KOLTON DOUCET                                                                                                                          PAGE TWO

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VOLUNTEER EXPERIENCE

 

KILLEEN ELEMENTARY SCHOOL – Kileen, TX                                                                                    2011

Tutor

·         Worked with 3rd and 4th grade students on improving academic performance in all subjects

·         Assisted in raising generalized test scores

·         Assisted teachers in student administering behavior adjustments

 

EDUCATION

 

Colorado Technical University

 Bachelor of Science in Business Administration – pending, 2016