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MBA.Graduate Psychology,PHD in HRM
Strayer,Phoniex,
Feb-1999 - Mar-2006
MBA.Graduate Psychology,PHD in HRM
Strayer,Phoniex,University of California
Feb-1999 - Mar-2006
PR Manager
LSGH LLC
Apr-2003 - Apr-2007
In a two to three page essay, summarize the key elements in Continuous Service Improvement (CSI) found in the Information Technology Infrastructure Library (ITIL) and how it applies to different industries and projects.
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Integrate the importance of the core value of integrity as it pertains to scope and budget baselines. Also, familiarize yourself with the PMI® code of ethics and discuss how you would integrate the core value of integrity into the project management process. Make sure to properly cite your response. Paragraphs should be well-developed using proper APA format and should demonstrate comprehension, examples, critical thinking, and good writing skills. Â
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While working on this assignment, focus on the following concepts:
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1.   Identify and list the elements of Continuous Service Improvement (CSI) in ITIL.
2.   Summarize CSI and how it can be applied to projects.
3.   How organizations can provide better service when utilizing CSI.
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4.   Communicating better with management and clients
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