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Category > Business & Finance Posted 11 Aug 2017 My Price 6.00

Communication and Conflict in Healthcare

An RN walks into a patient’s room and encounters the patient with his arms crossed. The patient states in a loud voice, “How come I’m not being taken care of in this hospital?” The patient points to the covered tray on the table across the room and states,” My lunch tray is sitting over there, and I can’t reach it. My call light has been on for the last 30 minutes, and nobody has responded. My wife was right when she said the care here is deplorable!“

Describe which communication stylel the RN shouold use to benefit teh patient in this scenrio?

Provide two conflict resolution strategies fro the RN to use when responding to the patient.

Answers

SmartExpert
(118)
Status NEW Posted 11 Aug 2017 02:08 AM My Price 6.00

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Attachments

file 1502418922-Communication and Conflict in Healthcare.docx preview (264 words )
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