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bachelor in business administration
Polytechnic State University Sanluis
Jan-2006 - Nov-2010
CPA
Polytechnic State University
Jan-2012 - Nov-2016
Professor
Harvard Square Academy (HS2)
Mar-2012 - Present
BUS599 Week 3 Discussion
"FedEx and UPS Superior Responsiveness" Please respond to the following:
• From the e-Activity, determine the functional level strategy of both UPS and FedEx. Next, compare and contrast each company’s quality practices and level of responsiveness to customers. Note: Be sure to relate the "Six Strategies for Creating Competitive Advantage” from the video into your response.
• From the e-Activity, determine the innovation strategies of both UPS and FedEx, and analyze the manner in which each company’s focuses on achieving superiority in terms of responsiveness and efficiency. Provide at least three (3) examples from the video to support your response.
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