Scenario Summary
You are the new Chief Executive Officer (CEO) of Middlefield Hospital. Middlefield
Hospital is a 450-bed tertiary care facility in a major urban area in the Northeast. The
hospital is an integrated health system that provides the full array of inpatient and
outpatient services. The hospital enjoys a reputation for quality care in the area.
As the new CEO, you have learned that the hospital's employee turnover rate exceeds
20%, and there are over 100 nursing vacancies. You have also learned the following
facts that may be impacting these workforce shortages:
A new hospital has recently opened in your market area that has produced competition
for Middlefield Hospital.
Employee morale has deteriorated over the last 12 months.
Essex University (a local college) is considering eliminating its nursing degree program
because there is continual difficulty in recruiting well qualified instructors. Your Role/Assignment
The board of directors has asked that you provide a 750-word report detailing your
strategies and recommendations to overcome the workforce shortages and to improve
employee morale. The strategies and recommendations should be as specific as
possible and include the resources needed for implementation. Your primary text and
journal/website research must be used as a reference to support your analysis. Available Resources
Review the points of view of the following people to obtain further insights on this
assignment. Key Players Dr. Rusty Gates – Internist
I have been admitting patients to Middlefield Hospital for 5 years. However, I recently
moved my practice to the new hospital across town. The new hospital has much better
facilities and the technology is state of the art. The staff appear much more invested in
the quality of patient care and my patients seem happier. Eileen Wright – Board Member for Middlefield Hospital
From my perspective, the employee morale at Middlefield has declined over the last 12
months. More and more employees are leaving Middlefield to go to the new hospital,
and we have staffing shortages in most areas. The director of nursing is a great leader,
but he is having difficulty retaining nursing staff. I am not sure what to do, but I don't
want the reputation of the hospital to suffer. Anne Teaks – Registered Nurse for Middlefield Hospital
I have worked for Middlefield Hospital for 22 years. This hospital has always been
committed to high quality in patient care. These nursing shortages have occurred many
times through the years, and we will get through this one as well. I don't like that we are
short of staff on many shifts, but we all have to pitch in and make sure our patients get
the care they need. You Decide
Activity
Submit your strategy and recommendation report.

Attachments:

• 1505114081-You decide Assignment.docx