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Levels Tought:
Elementary,Middle School,High School,College,University,PHD
| Teaching Since: | May 2017 |
| Last Sign in: | 402 Weeks Ago, 5 Days Ago |
| Questions Answered: | 66690 |
| Tutorials Posted: | 66688 |
MCS,PHD
Argosy University/ Phoniex University/
Nov-2005 - Oct-2011
Professor
Phoniex University
Oct-2001 - Nov-2016
A hotel manager has set a rack rate for all rooms in the hotel of $149 for next year. Corporations, conventions, and conference groups were advised that early next year the rack rate charged could be reduced to a lower rate of $99, and the potential reduction will depend on the volume of business they provide. Travel agencies, which book a good number of hotel reservations for independent travelers, were advised that room rate discounts are available for $139, $129, and $119, with restrictions. The travel agencies were also advised that rooms booked at the $149 rate would increase their commission to 15 percent rather than the normal 10 percent for a discounted rate reservation. Individuals that telephone the hotel directly for a reservation are first quoted the $149 rate; however, employees booking reservations have been trained to lower this rate to $139, $129, and $119, but never lower than $119. In addition, room-booking employees are required to advise potential guests of the restrictions that apply at each rate level. Discuss the ethics of this situation.
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