CourseLover

(12)

$10/per page/Negotiable

About CourseLover

Levels Tought:
Elementary,Middle School,High School,College,University,PHD

Expertise:
Algebra,Applied Sciences See all
Algebra,Applied Sciences,Architecture and Design,Art & Design,Biology,Business & Finance,Calculus,Chemistry,Engineering,Health & Medical,HR Management,Law,Marketing,Math,Physics,Psychology,Programming,Science Hide all
Teaching Since: May 2017
Last Sign in: 283 Weeks Ago, 1 Day Ago
Questions Answered: 27237
Tutorials Posted: 27372

Education

  • MCS,MBA(IT), Pursuing PHD
    Devry University
    Sep-2004 - Aug-2010

Experience

  • Assistant Financial Analyst
    NatSteel Holdings Pte Ltd
    Aug-2007 - Jul-2017

Category > Psychology Posted 07 Oct 2017 My Price 10.00

Training Case Study

Please reference the attachment for more information

Training Case Study You are the manager of Joe’s Coney Island. Joe’s offers a diverse menu featuring Detroit-style Coney Island hot dogs and hamburgers, cheeseburgers, sandwiches, milkshakes, desserts, and breakfast items that are served all day. The restaurant is extremely busy particularly during breakfast, lunch and dinner times. Your task is to develop a training program for servers at the restaurant. For this program, you will be focusing on the training needs of current servers. 1. Training Needs Assessment. For the training needs assessment, we will focus on person analysis using performance appraisal scores Person Analysis : The table below contains performance appraisal data for the 10 servers. A rating of 1 is considered poor, 3 is satisfactory, and 5 is excellent. Analyze the data to determine: a) What training is needed for all employees? b) What training is needed by each employee? (List employees with the type of training each need). c) Explain your answers. Performance Dimensions Employee A B C D E F G Dawson 5 4 3 5 2 4 3 Anderson 4 4 1 5 5 3 2 Barker 5 4 3 5 2 4 3 Trebek 5 3 2 4 2 4 2 Sajak 5 4 2 5 5 4 3 Marshall 5 2 2 5 2 4 3 Eubanks 4 5 3 5 5 2 2 Cullen 4 2 1 5 2 2 3 Clark 2 1 1 3 1 2 2 Ludden 5 4 3 5 2 4 1 A = Customer Service B = Correct table set up C = Accuracy in check preparation and use of cash register D = Teamwork and communication with coworkers E = Knowledge of menu items F = Accuracy and timeliness of order transmission to kitchen G = Food handling and preparation
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CourseLover
(12)
Status NEW Posted 07 Oct 2017 02:10 PM My Price 10.00

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