Maurice Tutor

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    Argosy University/ Phoniex University/
    Nov-2005 - Oct-2011

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    Phoniex University
    Oct-2001 - Nov-2016

Category > Management Posted 30 Oct 2017 My Price 8.00

Trovatore Corporation

Costs of Quality

The following represents the financial information for Trovatore Corporation, a manufacturer of electronic components, for two months:

 

March

April

Sales

$245,000

$220,000

Costs

 

 

Process inspection

$ 1,650

$ 1,880

Scrap

1,850

1,930

Quality training

19,800

13,000

Warranty repairs

4,300

4,800

Testing equipment

7,000

7,000

Customer complaints

2,800

3,400

Rework

17,000

18,500

Preventive maintenance

13,500

9,500

Materials inspection

6,500

4,800

Field testing

9,400

12,400

Required

a. Classify these items into prevention (P), appraisal (A), internal failure (IF), or external failure (EF) costs.

b. Calculate the ratio of the prevention, appraisal, internal failure, and external failure costs to sales for March and April.

Answers

Maurice Tutor
(5)
Status NEW Posted 30 Oct 2017 10:10 PM My Price 8.00

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