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MCS,PHD
Argosy University/ Phoniex University/
Nov-2005 - Oct-2011
Professor
Phoniex University
Oct-2001 - Nov-2016
Taguchi Quality Loss Function (Appendix)
Marlon Audio Company manufactures cassette tapes. The desired speed of its model SF2000 is 2 inches per second. Any deviation from this value distorts pitch and tempo resulting in poor sound quality. The company sets the quality specification to 2 ± 0.25 inches per second because an average customer is likely to complain and return the tape if the speed is off by more than 0.25 inch per second. The cost per return is
$36. The repair cost before the tape is shipped, however, is only $3 per tape.
Required
Compute L ( x ) if x is 2.12 inches per second.
Estimate the tolerance for the firm to minimize its quality-related cost (loss).
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