CASE: Taking Charge at Domtar; What it Takes for a Turnaround

1.

a.In the implementation of Kaizen, what groups of employees are likely to need training? How should the trainees be organized? Think of this issue from a training design perspective and from a training content perspective.

b.For the type of training envisioned, what are the learning objectives? Write these objectives in complete form.

c.For each group of employees that will need training, what are the organizational constraints that need to be addressed in the design of the training? What design features should be used to address these constraints? Be sure to address both the learning and transfer of training issues.

2.

Review The Multistate Health Corporation Case

a. In the implementation of HRPS, what groups of employees are likely to need training? How should the trainees be organized? Think of this issue from a training design perspective and from a training content perspective.

b.

For the type of training envisioned, what are the learning objectives? Write these objectives in complete form.

c.

For each group of employees that will need training, what are the organizational constraints that need to be addressed in the design of the training? What design features should be used to address these constraints? Be sure to address both the learning and transfer of training issues.