2-1 Compare and contrast the characteristics of the operational, managerial, and executive levels of an organization. 

 

2-2 Compare and contrast automating and learning. 

 

2-3 Describe competitive advantage and list six sources. 

 

2-4 How does an organization's resources and capabilities result in a competitive advantage? 

 

2-5 Compare and contrast pipe- and platform- based business models.

 

2-6. What is the freemium model, and how can a business successfully use this approach?

 

2-7. Why is successful application of innovative technologies and systems often difficult? 

 

2-8. How can information systems help in com- bining multiple types of innovation? 

 

2-9. Using past examples, explain what is meant by a radical innovation.

 

2-10. Describe the disruptive innovation cycle.

 

 

 

3-1. How does applications support organizational business processes? 

 

3-2. How do databases support organizational business processes? 

 

3-3. Describe the key functions of system software. 

 

3-4. For which purposes are data stored in organizations? 

 

3-5. What are the distinguishing characteristics of different storage media? 

 

3-6 How does computer-networking work?

 

3-7. What are the major types of networks? 

 

3-8. What is the World Wide Web, and what is its relationship to the Internet?

 

3-9 What are URLs, and why are they important to the World Wide Web? 

 

3-10 What are the problems associated with soft- ware obsolescence? 

 

3-11 Describe the characteristics of the cloud-computing model.

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