Maurice Tutor

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Teaching Since: May 2017
Last Sign in: 409 Weeks Ago, 1 Day Ago
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Education

  • MCS,PHD
    Argosy University/ Phoniex University/
    Nov-2005 - Oct-2011

Experience

  • Professor
    Phoniex University
    Oct-2001 - Nov-2016

Category > Management Posted 15 Nov 2017 My Price 7.00

DMV facilities

The county has decided to consolidate several of its DMV facilities into a larger, centrally located facility. The DMV manager wants you to calculate the operational characteristics of a multiserver, single-phase waiting line system. The arrival rate is expected to be 72 customers per hour and follows a Poisson distribution. The number of identical servers is seven. Each server will be able to serve an average of 12 customers per hour. The service times are described by an exponential distribution. Your job is to calculate the following:

(a) The average system utilization

(b) The probability of no customers in the system

(c) The average number of customers waiting in line

(d) The average time a customer waits in line

(e) The average time a customer spends in the system

Before You Begin

Once again, the key is identifying the mean arrival rate and the mean service rate. Here the arrival rate is given as 72 customers per hour, while each of the seven servers is able to serve 12 customers per hour. Therefore, 84 customers can be served per hour.

Answers

(5)
Status NEW Posted 15 Nov 2017 08:11 PM My Price 7.00

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