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Teaching Since: | Jul 2017 |
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MBA,PHD, Juris Doctor
Strayer,Devery,Harvard University
Mar-1995 - Mar-2002
Manager Planning
WalMart
Mar-2001 - Feb-2009
Chapter 22
1. What is the final step in the troubleshooting process?
A. Identify the problem.
B. Verify functionality.
C. Establish a theory.
D. Document findings.
2. When a Windows program attempts to access a memory address
which doesn’t exist on the computer, what will occur?
A. No errors will occur
B. General protection fault
C. Windows protection error
D. Illegal operation
3. If Windows won’t boot normally, you can reboot into ______ Mode.
A. DOS
B. Safe
C. Restricted
D. Protected
4. Within the Windows environment, certain lockups are referred to as
the Blue Screen of ______.
A. Death
B. Error
C. Trouble
D. Life
5. To access Safe Mode during boot, press which key?
A. F8
B. F12
C. Del
D. Alt
6. During the boot process, which file processes a file that resides in
the root directory specifying what OSs are installed on the computer
and where they reside on the disk?
A. BOOTMGR.EXE
B. BCD
C. WINLOAD.EXE
D. WINRESUME.EXE
7. In Windows, the ______ feature has the sole purpose of keeping the
user from running programs that could pose a potential threat by
escalating privileges to that of Administrator.
A. BOOTMGR
B. UAC
C. LOADER
D. PowerShell
8. In Windows, the ______ will look for common problems such as
more than one virus detection program running, multiple users
logged into the same machine, visual settings affecting performance,
and so on.
A. Performance Troubleshooter
B. Windows Defender
C. User Account Control
D. NTLDR
9. Which command can be used with a missing or damaged boot file in
Windows8?
A. rebuildbcd /fixbootrec
B. bootfix /rebuildbcd
C. bootrec /rebuildbcd
D. fixboot /rebuildbcd
10. Within Windows, the ______ tool allows you to register and
unregister modules and controls for troubleshooting purposes.
A. MSEdit
B. MSConfig
C. RegEdit
D. RegSvr32
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