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Elementary,Middle School,High School,College,University,PHD
| Teaching Since: | Jul 2017 |
| Last Sign in: | 304 Weeks Ago, 2 Days Ago |
| Questions Answered: | 15833 |
| Tutorials Posted: | 15827 |
MBA,PHD, Juris Doctor
Strayer,Devery,Harvard University
Mar-1995 - Mar-2002
Manager Planning
WalMart
Mar-2001 - Feb-2009
Jargon and Acronyms.Â
Many technical support providers believe that customers need to become more technical, so they use jargon and acronyms in an effort to teach customers. Conversely, many customers believe that technical support providers could avoid jargon and acronyms, but they just don't want to. Who is right?
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