Tresses is a business that produces shampoos and hair products that it sells to independent chemists and hairdressers. The business operates from Wingford in the North of England. It employs staff in sales, marketing, product design and distribution. Recently, sales of Tresses products have increased because the sales staff have been very busy selling to new customers. Paul, the Sales Manager, plans to recruit more administration staff to support the sales staff. The administration staff send out catalogues of products, tell the sales staff of new customer enquiries and process sales orders by entering them onto a database. More desks would be needed for the administration staff but there is no more office space. Paul thinks that the sales staff should start hot desking, as they are out of the office most of the time and their desks are often empty. Paul needs to hold a meeting with the sales and administration staff to discuss the introduction of hot desking. a) Explain two ways in which the administration staff support the sales staff at Tresses b) What does Paul need to consider when planning the meeting for the sales and administration staff? Give reasons for your answer.