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Category > Management Posted 23 Apr 2017 My Price 3.00

Despite aggressive campaigns

Despite aggressive campaigns to attract customers with lower mobile phone prices, T-Mobile has been losing large numbers of monthly contract subscribers. Management wants to know why so many customers are leaving T-Mobile and what can be done to entice them back. Are customers deserting because of poor customer service, uneven network coverage, or wireless service charges?

How can the company use information systems to help find the answer?

What management decisions could be made using information from these systems?

 

Answers

(8)
Status NEW Posted 23 Apr 2017 12:04 PM My Price 3.00

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Attachments

file 1492949228-Answer.docx preview (183 words )
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