Maurice Tutor

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    Argosy University/ Phoniex University/
    Nov-2005 - Oct-2011

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    Phoniex University
    Oct-2001 - Nov-2016

Category > Management Posted 15 Feb 2018 My Price 5.00

Regency Hotel’s lobby

  1. Customers arrive to check in at the exclusive and expensive Regency Hotel’s lobby at a rate of 40 per hour (Poisson distributed). The hotel normally has three clerks available at the desk to check in guests. The average time for a clerk to check in a guest is 4 minutes (exponentially dis- tributed). Clerks at the Regency are paid $24 per hour, and the hotel assigns a goodwill cost of

$2 per minute for the time a guest must wait in line. Determine whether the present check-in system is cost-effective. If it is not, recommend what hotel management should do.

 

 
 

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Maurice Tutor
(5)
Status NEW Posted 15 Feb 2018 10:02 PM My Price 5.00

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