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Levels Tought:
Elementary,Middle School,High School,College,University,PHD
| Teaching Since: | May 2017 |
| Last Sign in: | 398 Weeks Ago, 5 Days Ago |
| Questions Answered: | 66690 |
| Tutorials Posted: | 66688 |
MCS,PHD
Argosy University/ Phoniex University/
Nov-2005 - Oct-2011
Professor
Phoniex University
Oct-2001 - Nov-2016
A balanced scorecard involves many different measures of performance ranging from the organization's net income to the amount of time a customer must wait in line. How does a manager looking at a balanced scorecard know whether a particular score is good or bad? For example, if a patient in ER waits an average of 30 seconds, is that good or bad? Is a net income of $10 million good or bad?
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