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Category > Business & Finance Posted 24 May 2017 My Price 15.00

Which market orientation would you consider for a standard product

 

4.        Which market orientation would you consider for a standard product that has low, infrequent demand? What are the trade-offs you would consider in making this decision?

5.        How can a company use the gap model of customer satisfaction to improve its opera- tions management processes?

6.        Why don’t companies attempt to offer a commitment at the level of customer success with all of their customers?

7.        What aspects of operations management can contribute to customer success?

8.        The chapter offers one approach to customer management and relationship strategy based on sales volume and profitability. Can you think of other criteria that might be used to determine the most appropriate form of relationship?

 

 

 
 

Answers

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Status NEW Posted 24 May 2017 08:05 AM My Price 15.00

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