Miss Natalia

(14)

$20/per page/Negotiable

About Miss Natalia

Levels Tought:
Elementary,High School,College,University

Expertise:
Accounting,Business & Finance See all
Accounting,Business & Finance,Calculus,Computer Science,Environmental science,Health & Medical Hide all
Teaching Since: Apr 2017
Last Sign in: 359 Weeks Ago, 6 Days Ago
Questions Answered: 6064
Tutorials Posted: 6070

Education

  • Doctor of Education in Educational Leadership with a Specialization in Educational Technology
    Phoniex University
    Oct-1999 - Nov-2005

Experience

  • HR Executive
    a21, Inc.
    Nov-1998 - Dec-2005

Category > Business & Finance Posted 31 May 2017 My Price 6.00

How did the type of service delivered and the service levels change?

Transforming Singapore’s Public Libraries                                                       Case Questions

 

Ø  Why did Singapore decide to change its libraries? How significant was the change, and how would you characterize it from a strategic perspective? What is the equivalent to this change for a typical for-profit company?

Ø  Who was the Singapore library system’s “customer”?  What was the “product”?

Ø  How did the type of service delivered and the service levels change?

Ø  What important elements of the library system didn’t change? Why? Was this a failure in change management or was it intentional?

Ø  What were the key components of the change effort? Why were they important? Do they relate to one another?

Ø  Was the order in which things happened important? Why or why not?

Ø  Reengineering often fails. Did this reengineering succeed? If so/if not, why?

 

ØI attached grading sheet please be attention to it that will give you an idea about what the instructor looking for. Do at least 5 –6 pages.

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Miss Natalia
(14)
Status NEW Posted 31 May 2017 06:05 AM My Price 6.00

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