1. Is Sgt. Kelly making best use of her time?
2. How can Sgt. Kelly address the specific needs of the problem investigators?
3. Should Sgt. Kelly stop reviewing cases and trust that her investigators are doing a good job?
4. Is there a more efficient method to review cases that would take less time?
5. Should Sgt. Kelly be entering disposition data into the department’s computerized records systems?
6. Sgt. Kelly learned to manage her time from the previous detective supervisor. She respected his supervisory skills and appreciated his mentoring, but she is questioning whether the way he used his time is effective for her. Is it acceptable for her to change the way she uses her time?

Sgt. Kelly supervises the Greenfield Police Department’s investigative division. Ten investigators report to her. Sgt. Kelly starts each day assigning cases to investigators and reviewing completed cases that investigators have placed in her in basket. She has high standards of performance and expects high-quality investigations and reports from her detectives. Sgt. Kelly meticulously reads each completed case file and enters the disposition into the department’s computerized records system. She returns to the assigned investigator cases not meeting her expectations. She spends several hours each day assigning and reviewing cases and reading reports.