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Levels Tought:
Elementary,Middle School,High School,College,University,PHD
| Teaching Since: | Apr 2017 |
| Last Sign in: | 363 Weeks Ago, 6 Days Ago |
| Questions Answered: | 352 |
| Tutorials Posted: | 351 |
MBA,PHD in Psychology
Northwest Florida State College
Jun-1992 - May-1997
Professor
Northwest Florida State College,
Aug-2006 - Nov-2015
In the magazine Budget Travel, a hotel maid admits, “I cut corners everywhere I could. Instead of vacuuming, I found that just picking up the larger crumbs from the carpet would do. Rather than scrub the tub with hot water, sometimes it was just a sprayand-wipe kind of day.… After several weeks on the job, I discovered that the staff leader who inspected the rooms couldn’t tell the difference between a clean sink and one that was simply dry, so I would often just run a rag over the wet spots.… I apologize to you now if you ever stayed in one of my rooms.” Which of the following organizational forms is more likely to have caused this kind of shirking?
a. Franchising: where the hotel managers are the owners of the hotel (franchisee) and pay a fixed franchise fee
b. Company-owned hotels
c. Franchising with a sharing contract, where the hotel managers are the owners of the hotel (franchisee), but they pay a smaller fixed fee to the franchisor, but share revenue with the franchisor
d. None of the above
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