Alpha Geek

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    Polytechnic State University Sanluis
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Category > Management Posted 07 May 2017 My Price 6.00

How do customer relationship management systems

How do customer relationship management systems help firms achieve customer intimacy?

• Define customer relationship management and explain why customer relationships are so important today.

• Describe how partner relationship management (PRM) and employee relationship management (ERM) are related to customer relationship management (CRM).

• Describe the tools and capabilities of customer relationship management software for sales, marketing, and customer service.

• Distinguish between operational and analytical CRM.

 

Answers

Alpha Geek
(8)
Status NEW Posted 07 May 2017 04:05 PM My Price 6.00

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file 1494175856-Answer.docx preview (286 words )
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